Refund policy
RETURN AND REFUND POLICY
Due to the nature of our products, we do not offer returns, refunds or exchanges due to change of mind. If you have any issues or concerns with your order, please contact us within 48 hours of receiving your delivery by emailing info@astaracollective.com.au
DAMAGES AND ISSUES
Please inspect your order upon receiving and contact us within 48 hours if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Our policy is strictly 48 hours upon receiving